Cameron Mackintosh and Disney’s spectacular production of the classic multi award-winning musical MARY POPPINS will embark on a 2024/2025 UK and Ireland tour from November.
Acclaimed Australian stars, Stefanie Jones and Jack Chambers reprise their roles as Mary Poppins and Bert, having both received critical acclaim and nightly standing ovations for their performances in the recent Australian production.
Based on the stories of P.L. Travers and the Walt Disney film, the story of the World’s favourite nanny arriving on Cherry Tree Lane is even more magical than ever before featuring dazzling choreography, incredible effects and unforgettable songs. The timeless score includes the classic songs; Jolly Holiday, Step in Time, Supercalifragilisticexpialidocious and Feed the Birds with new songs and additional music and lyrics by the Olivier award-winning British team of George Stiles and Anthony Drewe.
Refunds and Exchanges for Mary Poppins
Buying your Mary Poppins Tickets
Receiving your Mary Poppins Order Confirmation email
Receiving your Mary Poppins Tickets
Accessibility for Mary Poppins
What age is Mary Poppins suitable for?
Do you have cloakroom/storage facilities?
Using recording equipment at Mary Poppins
Your Visit to Mary Poppins
Performance Dates:
| Venue | Dates |
| Bristol Hippodrome | 04 November - 30 November 2024 |
| Edinburgh Festival Theatre | 22 January - 15 February 2025 |
| Plymouth Theatre Royal | 26 February - 29 March 2025 |
| Manchester Palace Theatre | 09 April - 17 May 2025 |
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Refunds and Exchanges for Mary Poppins
At Disney Tickets, we do understand that unforeseen circumstances may arise, and in such cases, we will try, where possible, to assist you in resolving any concerns prior to a scheduled performance.
Help! I am unable to attend a performance today
If you need to contact us about being unable to attend a show today, please urgently call the Guest Services Helpline on 0800 640 8101, lines are open 7 days a week from 10am to 7pm. We cannot make any guarantee that we will be able to amend your booking within 24 hours of your performance.
You MUST contact us with any concerns prior to your booked show, as once a performance has passed we are unable to make any amendments to bookings.
You can contact us by phone, email or chat using the links at the bottom of this page.
If I cannot attend a future performance what do I do?
You can contact us by phone, email or chat using the links at the bottom of this page.
When contacting us with relation to an on-the-day performance, please bear in mind that, as per our ticketing terms and conditions (found here at: www.disneytickets.co.uk/terms) Refunds, and Ticket/Guest Credit Exchanges may only be made at least 24 hours prior to a booked Performance time.
At Disney Tickets, we do though understand that unforeseen circumstances may arise, and in such cases, we will make an effort, where possible, to assist you in resolving any concerns prior to a scheduled performance.
You MUST contact us with any concerns prior to your booked show, as once a performance has passed we are unable refund or exchange tickets. Contact made to us regarding the inability to attend a show, after the booked date, is classed as a ‘missed performance’
If you are contacting us on the day of your scheduled performance, please do so via Phone on: 0800 640 8101, lines are open 7 days a week from 10am to 7pm.
What is a ‘Missed Performance’?
A ‘Missed Performance’ is any performance that a Guest has been unable to attend. A Performance is considered ‘missed’ as soon as the Curtain is raised for the start of the performance. If you miss the beginning or a show due to late arrival, or have to leave before the Show’s Curtain Call, this will also be classed as a missed performance.
Buying your Mary Poppins Tickets
Tickets are available from https://www.disneytickets.co.uk/mary-poppins-musical-tickets
Tickets purchased via the 'BOOK TICKETS' link are placed directly with Disney Tickets, those venues that say 'BOOK WITH VENUE' are directed towards the relevant venue's booking link and are therefore not placed with Disney Tickets.
If you get in touch with us, we're only able to assist with tickets booked directly via Disney Tickets, your order confirmation email will include your Order ID.
Disney Tickets Order IDs are 7-digit, alphanumeric, usually starting with TDXXXXX.
Receiving your Mary Poppins Order Confirmation email
Order Confirmation emails are sent within 30 minutes of placing your order. Please ensure that you check your inbox and junk mail folder as they can sometimes be filtered in error. If you've not received your confirmation email within 30 minutes please get in touch with our Guest Services team using the links on the bottom of this page.
If you have a Hotmail/Live/MSN email and have not received your order confirmation email, please read this helpful article before getting in touch
Receiving your Mary Poppins Tickets
E-Tickets tickets will be sent via email 14 days before the performance. If you have not received your tickets 48 hours prior to the performance please call our Guest Services team on 0800 640 8101.
If you haven't received or have misplaced your tickets on the day of the performance, please go to the box office at the Venue for assistance.
If you have a Hotmail/Live/MSN email and have not received your tickets, please read this helpful article before getting in touch
Accessibility for Mary Poppins
Access tickets are available direct from the venues, who have a dedicated team with specialised knowledge of their respective theatres
Bristol Hippodrome, Bristol - visit website, or call 0333 009 5399.
Festival Theatre, Edinburgh - visit website.
Theatre Royal, Plymouth - visit website or call 01752 668282.
Palace Theatre, Manchester - visit website or call 0333 009 5399.
What age is Mary Poppins suitable for?
Mary Poppins is recommended for ages 7+. Children under the age of 5 will not be admitted.
Do you have cloakroom/storage facilities?
Please check with the venue directly for advice over cloakroom facilities.
Using recording equipment at Mary Poppins
The use of camera and sound recording equipment is strictly prohibited.