What is a Restoration levy?

A restoration levy is often charged by the theatre owner to raise money to contribute to the ongoing refurbishment and improvement of the theatre for future generations. This is included in the price of each ticket. This may also be called a 'Facility Fee' 

What is a Facility Fee? 

A Facility Fee is often charged by the theatre owner to raise money to contribute to the ongoing refurbishment and improvement of the theatre for future generations. This is included in the price of each ticket. This may also be called a 'Restoration levy'

What is a Booking Fee?

This fee helps to cover the costs involved in the setup and selling of tickets as there are a number of elements that happen in the background - this could be website costs/staffing costs/ payment and card processing fees etc. This is the part that we as a ticket agent retain from your ticket cost. 

What is a Transaction Fee?

Otherwise known as an 'order processing fee' covers the handling and processing of the tickets, this is usually applied on events where your tickets are available as a Mobile ID in a venue app. 

This is usually one fee for the whole order, rather than per ticket.