When you make a reservation with Disney Tickets Group Sales we will send you an invoice with seat details, the amount due and a payment due date. This is a no-commitment reservation, and can be cancelled or amended if payment hasn’t yet been made.

For The Lion King, our invoice doubles as a payable link if you'd like to pay via credit card. We also accept bank transfers and our details are listed on the invoice. If paying by BACS, please allow 3-5 working days for the payment to reach us.

For Frozen the Musical, you can either pay by BACS transfer, or claim the reservation online via the payment portal and pay by credit card.

Tickets are automatically set to PDF e-tickets. If you have paid for delivery, your tickets will be posted to you several weeks before the show, or when payment has been made if requested.